LIFE AT STRATA PLANYOUR NEXT OPPORTUNITY
Interested in a career in Strata Management
At Strata Plan, we’re all about creating a hassle-free experience for our customers and our people, and that mission starts with you. If you’re interested in working at the forefront of modern Australian life, Strata Plan can make this a reality.
So, what’s life like working at Strata Plan? It’s a bit of a cross between being a juggler and David Attenborough. Our teams work together with every level of Owners Corporations to transform units, townhouses, high-rise apartments, and other properties into enriching eco-systems
There are a wide range of career opportunities on offer, from Strata Managers to Customer Service Representatives, Accountants to Facilities Maintenance Professionals. If you’re committed and ready to make a difference, there’s something for you at Strata Plan.
Strata Plan will always be a small company at heart, and we will continue to build tight-knit teams who work with each other, learn from each other, and aren’t afraid to challenge the status quo. We cast the net wide, hiring talented individuals from all walks of life, including those from non-industry backgrounds.
We work hard and play hard. We do night outs, spa days, go karting, team lunches and so much more! Don’t get us started on our Christmas party… 😉
Yes, we order lunch for you every Friday! And no, it’s not pizza every single week, it’s whatever YOU decide that it is… Mexican, sushi, Chinese, Malaysian, kebabs, Indian, thai, Italian- the possibilities are endless!
ALL THE EXTRAS…
We understand that sometimes, days are long, and we need a pick-me-up. Well, at the office, we have a massage chair to relax you, a lolly wall full of treats to wake you up and lots (and we mean LOTS) of coffee, tea, chai or hot chocolate to give you that extra boost!
At Strata Plan, we’re all about creating a hassle-free experience for our customers and our people, and that mission starts with you! If you’re a team player, have strong communication and relationship-building skills and if you refer to yourself as a pro when it comes to execution, then we want you!
The company is experiencing rapid growth and seeks to continue to grow our market-leading position. Accordingly, we are looking for the best individual that can share this vision and develop within the company.
Your responsibilities will include, although are not limited to:
- End-to-end customer service management; inquiries via phone & email
- Admin support to your internal team
- Administer all customer service inquiries in a timely manner, this includes emails, calls, and occasional in-office customer assistance
Are you highly organised, people focused and interested in joining a dynamic team?
To be considered for this role, you will need to have:
- Excellent telephone manner and strong written and verbal communication skills
- Ability to work autonomously, take instructions and learn quickly
- Skills and experience to manage customer complaints to a positive resolution in a timely manner
- Ability to take initiative
- Intermediate knowledge of Microsoft Office Applications
Benefits & Culture
- Be a part of our rapidly growing team, with endless opportunities for success
- Amazing incentives program
- Open office environment & driven team
This role provides great insight and exposure into the property industry. If you are passionate about property, this is the best way to kick-start your career!
As an Owners Corporation Manager, you will form an integral part of our Owner Corporation Management team, managing a portfolio of clients & overseeing the way in which the properties in your portfolio function.
Ultimately, we’re after someone who has a high expectation for their own success and achievements, always thinking ‘we can do this better’ and being self-driven to improve.
This opening is specifically for experienced account and relationship managers (2+ years in Account Management role) with the below skills:
- Experience handling difficult and complex situations.
- Excellent communication and relationship skills.
- Attention to details and ability to work under pressure and to short deadlines.
- Thrives in a fast-paced office environment.
- Amazing organisational skills.
To learn more about this awesome role or to apply, fill out our form below and our Talent Management Specialists can send over a complete Position Description!
Are you a people’s person? Do you relish the challenge of working with multiple stakeholders to drive optimum outcomes for all? Strata management might just be for you!
As our portfolio grows, so does our need to find everyday people who bring an abundance of energy, creative problem-solving abilities, awesome time-management skills and a can-do attitude to the table.
If you consider yourself a champion of organisation, if you specialise in collaboration and co-creation, then Strata Plan wants to hear from you.
So even if you don’t see a role that fits you exactly, as long as you align with our goals an values, we want you! To discuss potential collaboration, or be included in our talent pool, fill out our form below!
Spot the perfect job for YOU?
Or maybe you’re not sure about our current openings, but just want to know more about a career with Strata Plan? Contact our Talent Management Specialists today!
Want to know what it’s like working at Strata Plan?
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