How does your owner’s corporation committee stack up? A Strata Plan guide


Strata Plan Guide

Owners Corporations are a team effort. They depend on the collaboration of many to co-create amazing life spaces.

Your Owners Corporation is the body that comprises all lot owners in your building. Essentially, if you own a unit, townhouse, apartment or even a commercial property in a building or development with a Plan of Subdivision, you are a member of that development’s Owners Corporation.

The Owners Corporation is responsible for making a wide range of decisions affecting your building as well as being responsible for maintaining the building, its assets and ensuring any repairs are completed.

Every owner has a role to play in the smooth functioning of your Owners Corporation, but it goes without saying that in almost every building some are willing to do more than the rest. Those people are usually members of your Owners Corporation committee.

An Owners Corporation committee is elected at every General Meeting and is effectively responsible for representing all owners until the next General Meeting.

As your Owners Corporation Manager, Strata Plan relies on your committee to provide us instructions, which we implement. In the same way that taking on a role on the committee of your local sports club is one you volunteer for; these committee members give their time to help keep your building running.

However, unlike most volunteer roles, being on an Owners Corporation committee means being responsible for the finances of many, for making decisions that require expertise in a wide range of areas. Part of Strata Plan’s role is to provide that guidance and expertise – either directly or by bringing in relevant experts such as lawyers, engineers or building surveyors – to help your committee fulfill those obligations.

At Strata Plan, we believe Owners Corporations do not have to be difficult. Since opening our doors in 2004, Strata Plan has seen it all when it comes to Owners Corporations. What we’ve learned over the journey is that the committees which are able to achieve the most positive outcomes in an efficient manner share similar qualities. There’s a reason why we’re number 1, and we want to make sure we sow you the ropes.

Here are some of the things your Owners Corporation committee should be doing to ensure it is running smoothly for the collective benefit of you and your fellow owners.


Time is precious, but a two-hour meeting once a quarter will be a lot more efficient than endless and ongoing emails chains. From time to time, your committee is going to need to discuss some serious issues. Be they defects, disputes between residents or a particularly big project your Owners Corporation might be considering presenting to all owners at the next General Meeting, these issues are best discussed in person. Try and avoid communicating solely through emails. Emails can be open to interpretation, not properly read or completely missed in people’s busy inboxes and are simply not an efficient way for your Owners Corporation committee to conduct business. A committee meeting once a quarter – so four per year in between the Annual General Meeting – should be sufficient for buildings without any major issues.

Regular Meetings

Even if there are few issues to work through, a catch-up once every four quarters is a great way to recap what has been achieved at your property, and can also give your Strata Manager a chance to update the committee on any concerns fellow owners or other occupants may have raised since the last meeting. If your building is facing bigger issues, like potential defects, litigation or major works, more frequent meetings may be required. Meeting with proper minutes taken mean resolutions are quickly actioned by your Strata Manager and provide transparency for both committee members and other owners. This brings us to our next point…


Strata Managers

There are so many benefits to having your Strata Manager at your committee meetings, it could have its own article. In summary, the Strata Manager’s presence at the meeting means:
  • A proper agenda will be prepared
  • Owners Corporation Act expertise will be in the room
  • Resolutions will be properly minuted and recorded
  • Strata Manager can go back to the office with a full understanding of what was discussed and what actions are to be taken.

If time is precious, then it would be pretty disappointing for any committee to take time out of their schedule to hold a meeting, only to find the resolutions they passed are not permissible under the Owners Corporation Act (VIC) 2006.

Committee meetings are business of the Owners Corporation and should be treated accordingly. That means any recognised committee meeting must have minutes. Your Strata Manager’s extensive experience bring plenty of value to your committee’s meetings – before, during and after the meeting.


Helen Keller once said, “Alone we can do so little; together we can do so much”, and these words ring true for Owners Corporation. At Strata Plan, we don’t expect any one of our Strata Managers to be an expert in accounting, insurance, and every law of the land. That’s why we have an Accounts Team, an Insurance Team, and a Facilities Maintenance Team, amongst others. That’s why we call on expert building surveyors, engineers, fire safety experts and others as required too. Committees need to adopt a similar approach.

Expert for advice

Every committee member will bring their own experiences and expertise to the table. Some may be accountants, some maybe electricians, some may manage call centres – but no one is an expert in everything. A good committee will accept its blind spots and engage experts to enlighten them and guide them. The blind leading the blind leads a committee – and in turn its Owners Corporation – down a winding rabbit hole that leads to nowhere. Most quality service providers are usually willing to come and meet the committee, provide quotes for required services and meet committee members on-site to discuss the job. Collaboration and cohesion amongst committee members, owners, the Strata Manager, experts, and service providers is the best way to achieve Amazing Life Spaces.


While regular committee meetings are clearly the best way to work through issues and provide decisions, it is unrealistic to expect a committee to meet to discuss everything that comes up. Occasionally, methods like telephone and email are required to discuss an issue or come to a decision. That can be done via an email vote, telephone conference call or whichever means are most convenient to the committee at the time. What’s important is that the decisions are properly recorded and clearly communicated to the Strata Manager. One committee member, usually the elected chairperson, should be responsible for relaying the decision to the Strata Manager. This ensures there are no contradictions and no chance for overlap.

Here are only four things your committee should be doing, and Strata Plan can assist in helping the committee be as effective as possible so that your Owners Corporation can thrive.

If you have any questions, don’t hesitate to reach out!

You may leave us an enquiry here or call us at 1300 278 728.


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(If you don’t know your Plan Number, click here. You can also find your Plan of Subdivision Number on your fee notice)

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