Maintain and Repair: Why you and your owners corporation should not rely on insurance alone to protect your property

This is an article repost. Original article posted 2018-07-25


Owners Corporations in Melbourne have been warned that having building insurance is not an excuse to neglect your building’s most important assets.
Often, owners attend Annual General Meetings and question costs of maintenance and servicing, particularly with insurance there to cover any breakdowns of assets.


However, CHU Strata Insurance Business Development Manager Scott Allen said the most common reason for denying claims in the strata industry is because of a lack of maintenance or repair.


“Our number one exclusion and the number one exclusion for most strata insurers I would hazard would be wear and tear or gradual deterioration because of a lack of maintenance,” he said.


“Your insurance is only ever there for something that is unforeseen, accidental or unexpected to occur.


“Anything that has happened over time or because of a lack of maintenance is not going to be covered.


“You see stuff that you would hope was covers being declined for, which is something you don’t want to happen.”


Mr Allen said there seems to be a common misunderstanding from property owners with respect to their duties to ensure their properties are well maintained and in a good state of repair.


The Owners Corporation Act (VIC) 2006 is also quite clear on this point.

Section 4 of the Act states that the Owners Corporation has the following functions:


(a) to manage and administer the common property;


(b) to repair and maintain—


(i) the common property;


(ii) the chattels, fixtures, fittings and services related to the common property or its enjoyment;


(iii) equipment and services for which an easement or right exists for the benefit of the land affected by the owners corporation or which are otherwise for the benefit of all or some of the land affected by the owners corporation;


Furthermore, the Act makes it clear that the Owners Corporation must repair any damaged property or services.


“A great analogy we like to use is cars,” Mr Allen explained.


“Lots of people understand their car. They understand that even though you can’t see inside the engine, if you don’t put oil in that engine, it’s going to eventually damage the car and it’s not going to work.


“It’s the same with your property. If you don’t maintain it and you don’t upkeep it or do the things you need to do to keep water issues with subsidence or issues with structure occurring, you’re going to end up with damage that unfortunately isn’t covered by your insurance.”


If you would like to contact us with any queries please complete the form below and we will respond to you within 2 business days.

(If you don’t know your Plan Number, click here. You can also find your Plan of Subdivision Number on your fee notice)

( * ) Required Fields

Works with AZEXO page builder