Strata Care is your worry-free
Owners’ Corporation emergency
and care service.

Strata Care, by definition, is all about caring for and maintaining one of your biggest assets, your home. The program was created and developed because we have identified a need for a more proactive approach to managing buildings. Whilst there has always been a need for reactive maintenance, under the Strata Care program, we want to champion preventative maintenance, making sure we can enhance your Life Spaces the best way we can.

With this in mind, the Strata Care Program was born.

In consultation with your Owners Corporation committee and various stakeholders, the program is designed to address every need. It is more than simply managing your property. It’s caring for your property.

YOUR COMPLETE STRATA CARE PROGRAM

ANNUAL SPRING CLEANING

Because we truly care about your property the Strata Care program will include a comprehensive annual clean of predetermined common area spaces. This clean is designed to focus on the high traffic areas of your property and ensure its longevity and appearance is maintained.

COMMON AREA CLEAN

Common area carpets steam clean and deodorise
Common area tiles scrub and deodorise
Internal entry scrub/clean and deodorise
External entry scrub/pressure clean
Basement carpark scrub/pressure clean
Basement Bin room pressure clean and deodorise

KEY SAFE AND KEYS

Because prompt access to your site is critical in particular for an emergency situation, Strata Care will install an approved key safe at your building and in addition the program will provide a full set of site keys to ensure uninterrupted access.

LOBBY SCREENS

Is your lobby screen not functioning correctly, damaged or non-existent? Never fear, at no additional cost to your Owners Corporation, Strata Care will install a brand-new screen and cover the maintenance agreement costs, to ensure you have the best form of communication with your residents.

VISUAL PROPERTY CHECKS

To ensure a proactive approach to identifying any potential issues or areas for improvement Strata Care will carry out visual inspections of your property. Inspections will be conducted by a Strata Plan Warrior, along with our facility maintenance contractors—because, well two sets of eyes are always better than one! And because we will have a tool kit handy, any quick fix minor maintenance issues identified may be fixed where possible.

LOYALTY PROGRAM

Because loyalty matters and as recognition of your commitment to the Strata Care program a 5% loyalty discount will be automatically be applied to your Strata Care fees upon the commencement of year 3.

24/7 365 DAYS A YEAR

EMERGENCY RESPONSE

WHAT DOES THIS MEAN FOR YOU

When you have an emergency maintenance requirement, and you’re part of the Strata Care program, all you have to do is call us and one of Strata Care’s tradespeople will attend to you within 1-2 hours of your call, carrying out either a full repair, temporary repair or make safe*

*In the event more work needs to be carried out for a complete fix, our tradespeople can provide an obligation-free quote upon request.

INTERESTED IN THE STRATA CARE PROGRAM?

Contact a Strata Care Specialist today or leave your details below for a copy of the brochure.

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Strata Plan is the only organisation, hand selected from over 800+ Victorian managers, by Industry experts Macquarie Bank, to sit on the Australian Strata Board, for being at the forefront of industry innovation & change!

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YOUR COMPLETE STRATA CARE PROGRAM

INTERESTED IN THE STRATA CARE PROGRAM?

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