Callers to Strata Plan will have an even more streamlined calling experience, with an industry first communication system recently launched within the Strata Plan organisation.
No.1 for a reason. “It’s about YOU”. That’s a promise we make for our customers and our latest move on investing in our communications technology proves that we would go to great lengths to make sure we provide the best possible service for our customers.
Simon Chamaa, CEO for Strata Plan, says “Our customers have high expectations and they deserve the best. We thrive on their challenges.”
“The new communication system, never seen before in our industry, is proven to increase greater customer experience and improved efficiencies as Strata Plan’s Team will be able to assist stakeholders within a more efficient and effective manner.”
“Strong relationships are built on effective communication, time to action and proper guidance. Our new system ensures that communicating with Strata Plan is easy and informed. This is an exciting milestone for Australia, Owners Corporations, and Strata Plan- continuing its charge with industry first’s and challenging the status quo” he said.
“We receive thousands of calls every week, and as with any company, some calls slip through the cracks. But that’s not good enough for us and our customers. Our team has invested a lot of time and money in a communication system that provides a more streamlined experience for our stakeholders. It took months to develop, but now, if you’re an existing Strata Plan contact, our team will be able to service your needs efficiently & effectively.”
“The communication system can better serve YOU – our customers and by providing you with an easier call experience and reducing your call waiting times, which means you can spend your time enjoying your Life Spaces.”The Strata Plan team advises that all calls must be made only to the main line (1300 278 728) to ensure that all calls can be attended to.